How can we help?

Need sales support or product information?

Support Home Page: http://support.antivirus.co.uk/trendmicro/home_europe.jsp

Trend Community Forum: http://community.trendmicro.com/


Payment and Order-Related Support

Attention: cleverbridge does not offer technical support for any products. For any content or technical-related questions, please contact Trend Micro - EMEA directly.

If you are missing your order confirmation email including the license key/activation code, download link, or invoice/receipt for your purchased product, please visit our Purchase Lookup page to look up your order.

Germany

Email:Click here
Phone:+49 221 - 222 45 - 45
Service hours:

Monday - Friday: 8:00 AM - 7:00 PM (CET)
Saturday: 9:00 AM - 4:00 PM (CET)
Sunday: 10:00 AM - 3:00 PM (CET)

Service hours according to time zone Europe/Andorra:
Monday - Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 10:00 AM - 3:00 PM

Fax:+49 221 - 222 45 - 40
Address:cleverbridge AG
Gereonstr. 43-65
50670 Cologne
Germany

United Kingdom

Email:Click here
Phone:0800 8620377 (UK freephone number)
Service hours:

Monday - Friday: 7:00 AM - 6:00 PM (GMT)
Saturday: 8:00 AM - 3:00 PM (GMT)
Sunday: 9:00 AM - 2:00 PM (GMT)

Service hours according to time zone Europe/Andorra:
Monday - Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 9:00 AM - 2:00 PM

USA

Email:Click here
Phone:+1-866-522-6855
(Intl.: +1-312-376-1733)
Service hours:

Monday - Friday: 8:00 AM - 8:00 PM (CST)
Saturday: 9:00 AM - 4:00 PM (CST)
Sunday: 10:00 AM - 3:00 PM (CST)

Service hours according to time zone Europe/Andorra:
Monday - Friday: 3:00 PM - 3:00 AM
Saturday: 4:00 PM - 11:00 PM
Sunday: 10:00 AM - 3:00 PM

Fax:+1-312-376-1854
Address:cleverbridge
350 N Clark
Suite 700
Chicago, IL 60654
USA

Japan

Email:Click here
Phone:+81 3-6869-9900 (Japanese only)
Service hours:

Monday - Friday: 9:00 AM - 6:00 PM (JST)
(closed on Saturdays, Sundays and national holidays)

Service hours according to time zone Europe/Andorra:
Monday - Friday: 2:00 AM - 11:00 AM
(closed on Saturdays, Sundays and national holidays)

Finland

Email:Click here
Phone:+358 (30) 6230340
Service hours:

Monday - Friday: 9:00 AM - 8:00 PM (EET)
Saturday: 10:00 AM - 5:00 PM (EET)
Sunday: 11:00 AM - 4:00 PM (EET)

Service hours according to time zone Europe/Andorra:
Monday - Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 11:00 AM - 4:00 PM

Our Customer Support offers you support in English, French, German, Italian, Japanese, Spanish and Portuguese.
Note: Security or privacy issues should be addressed to our privacy department.